Privacy Policy

1. Introduction

We are committed to respecting and protecting your privacy. This Privacy Policy outlines the types of personal data we collect, how we use and process it, and the measures we take to protect it. “Personal data” refers to any information that can identify you as an individual, whether submitted directly through our Services or obtained through other channels.

We may update this Privacy Policy periodically to reflect changes in our Services, operations, or applicable laws. Any significant changes will be posted on this page.


2. How We Collect Personal Data

We collect personal data when you:
– Visit our website or use our Services.
– Register or subscribe to our Services.
– Place an order for products or services.
– Subscribe to newsletters or other materials.
– Interact with us in other ways, such as contacting customer service or participating in surveys.

We also collect technical data through cookies and other tracking technologies to enhance your user experience and improve our Services. This data may include your device’s operating system, network location, browser type, and referring website address. You can manage cookie preferences through your web browser settings.


3. How We Use Your Personal Data

Your personal data may be used for:
– Providing and fulfilling your requests for products and services.
– Managing customer and vendor relationships and communications.
– Developing and optimizing our website and Services.
– Conducting surveys and marketing our products and services.
– Organizing events and exhibitions.
– Complying with legal obligations.

We may contact you for marketing purposes if you have given consent. You have the right to withdraw consent at any time by following the opt-out instructions in our communications.


4. Protection and Storage of Personal Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, and alteration. Access to personal data is restricted to those who need it for the purposes it was collected.

We store personal data only as long as necessary for its intended purposes or as required by law.


5. Sharing and International Transfers

We may share your personal data with:
– Affiliates for the purposes outlined in this policy.
– Third-party service providers who assist us in providing our Services.

We ensure that any third parties handling your data comply with applicable data protection laws and have appropriate contractual safeguards in place. If your data is transferred outside the European Economic Area (EEA), we will use appropriate safeguards, such as EU Model Clauses or other mechanisms approved by the European Commission, to protect your data.


6. Cookie Policy

To enhance your user experience, our website uses cookies and similar tracking technologies. Cookies are small data files placed on your device that help us understand how you use our website, improve our Services, and personalize your experience.

Types of Cookies We Use:
– Essential Cookies: These are necessary for the operation of our website and Services. They enable core functionalities such as security and accessibility.
– Performance Cookies: These collect information about how you use our website (e.g., which pages you visit). This helps us improve the website’s performance.
– Functional Cookies: These allow our website to remember your preferences and provide enhanced features.
– Targeting/Advertising Cookies: These are used to deliver advertisements that are relevant to you and to track the effectiveness of our advertising campaigns.

Managing Cookies: You can manage your cookie preferences through your web browser settings. You may choose to block or delete cookies, but this may affect the functionality of our website.


7. Your Rights

You have the right to:
– Access and obtain a copy of your personal data.
– Request correction or deletion of inaccurate or outdated data.
– Restrict or object to the processing of your data in certain circumstances.
– Withdraw consent to processing based on consent.
– Opt-out of receiving marketing communications.

To exercise these rights, contact us using the information provided below.


8. How to Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, please contact us at:

Email: hello@black-drop.de
Address: Rua Mouzinho da Silveira, n 226, 4050-417 Porto